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Privacy Policy
Last updated: 05.02.25
We take our clients’ privacy very seriously. We understand that your privacy is important. This Privacy Policy describes how we collect and use the personal information that we collect about you on www.newhomemortgage.com (the "Website").
By continuing to use the Website, you agree to this Privacy Policy and the collection, use, disclosure, and storage of your personal information as described by this Privacy Policy.
Information We Collect
When you use the Website, New Home Mortgage, LLC (referred to herein as “we,” “us,” or “our”) may collect personal information about you, such as your name, address, Social Security number, telephone number, email address, asset information, income information, or any other information that you submit on applications or other forms made available through the Website.
We may also collect personal information about you from third-party sources, which we may combine with information that you provided to us or we previously collected. For example, we may receive information from a social media service about you if you use a social media account to log into the Website.
We also automatically collect certain information related to you and your activities on the Website when you visit. This includes your IP address, internet browser and operating system type, the date and time of your visit, and the website that referred you to us.
Cookies and Other Tracking Technologies
Our Website uses cookies and other tracking technologies such as web beacons (also known as pixel tags). These help us recognize your browser and may collect personal information. Cookies may be used for monitoring Website usage, customizing content, serving ads, analyzing traffic, monitoring security, and improving communication effectiveness.
You can control cookie preferences through your browser. Disabling cookies may impact some Website functionality.
We do not use first-party tracking technologies to track users across third-party websites. However, third-party cookies used for targeted advertising may do so.
How We Use Collected Information
We use personal and anonymous information for purposes including:
- Completing and fulfilling your loan application
- Responding to your requests
- Sending you marketing communications
- Analyzing and developing services
- Website improvement and analytics
- Any other purpose to which you consent
Under the Fair Credit Reporting Act, you may limit the sharing of “non-experience information” (such as credit history or employment data) with affiliates.
We may share your information with our affiliates involved in services like:
- Residential mortgage products
- Insurance or real estate brokerage
- Home security products
- Residential homebuilding
How We Share Personal Information
We share information only as described in this policy:
- With vendors who provide employment, education, or document verification
- With affiliated businesses offering relevant services or products
- With marketing partners (unless you opt out)
- To fulfill your express consent
- To protect rights and safety
- As required by law
We minimize the information shared and require service providers to protect data in line with this Privacy Policy. For example, when verifying credit, we only send the essential information securely.
In the event of a corporate transaction, your data may be transferred to relevant third parties.
Access to and Control Over Information
You can opt out of future marketing by contacting us:
- Email: hello@newhomemortgage.com
You may also:
- View what data we have
- Correct or update your data
- Request deletion (if legally permitted)
- Express concerns about data use
How We Protect Personal Information
We use physical, technical, and administrative safeguards including encryption. While no system is fully secure, we take reasonable precautions. Email is not a secure method of transmitting sensitive data.
Links to Other Websites
Our Website may link to third-party websites. This policy only applies to our Website. Please review third-party privacy policies separately.
Children’s Privacy
Our Website is not intended for persons under 18. We do not knowingly collect data from children under 13. If such data is submitted, we will promptly delete it.
Updates to This Privacy Policy
We may update this policy at any time. Changes take effect immediately upon posting. Continued use of the Website indicates your acceptance of changes. Please check this policy periodically.
Additional Privacy Notice for California Residents
This section supplements our general Privacy Policy and applies only to California residents, in compliance with the California Consumer Privacy Act (CCPA). Much of the personal information we collect is exempt from CCPA under the Gramm-Leach-Bliley Act (GLBA). However, we acknowledge your rights as a consumer under CCPA.
We may collect the following categories of personal information:
- Identifiers (e.g., name, SSN, email, IP address)
- California customer records (e.g., employment, financial info)
- Protected classification characteristics (e.g., age, race, disability)
- Commercial information (e.g., purchase history)
- Internet activity (e.g., browsing and search history)
- Geolocation data
- Sensory data (e.g., audio from customer service calls)
- Employment-related info
We do not collect:
- Biometric data
- Non-public education records
- Inferences from other data
We collect information from:
- Customers and their agents
- Website activity
- Third-party service providers
- Our affiliates
Use of Personal Information
We may use your data to:
- Process loan applications and transactions
- Customize your Website experience
- Maintain account security
- Detect fraud
- Improve products and services
- Comply with legal obligations
We do not sell your personal information.
Your Rights Under CCPA
If applicable, you may:
- Request access to your personal information
- Request deletion of your personal information (subject to exceptions)
- Know the categories and sources of personal data collected
- Know how your data was used or shared
- Not be discriminated against for exercising your rights
To make a verifiable consumer request:
- Phone: 312-778-5540
- Email: hello@newhomemortgage.com
Only you (or a legally authorized representative) may make the request. We may request additional information to verify your identity. You may submit 2 requests in a 12-month period.
We aim to respond within 45 days, or notify you if more time is needed.
Information for Parents or Guardians
We do not knowingly collect data about children under 16 unless provided by a parent, guardian, or authorized adult.
Changes to This Privacy Notice
We may update this California Privacy Notice as needed. Changes are effective immediately upon posting.
Contact Information
If you have questions about this Privacy Policy or our privacy practices:
- Phone: 312-778-5540
- Email: hello@newhomemortgage.com
