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Privacy Policy

Last updated: 02.01.25

This Privacy Policy governs the access and use of New Home Mortgage (“NHM,” “Company,” “we,” “our,” or “us”) services, including all web browser interfaces, mobile applications, and extensions (collectively, the “Service”). It explains how we collect, use, disclose, and protect your information and outlines your choices regarding the collection and use of your information (“you” or “your”).

By using the Service, you agree to this Privacy Policy. If you do not agree, please do not use the Service. This Privacy Policy applies only to information collected through the Service and does not cover offline data collection or information from other sources.

Capitalized terms used but not defined in this Privacy Policy have the meanings given in our Terms of Service.

1. How We Collect and Use Information

Information You Provide Directly

We collect information that you provide directly to us, such as:

  • Account Information: Your name, email address, username, and password when you create an account.
  • Uploaded Content: Any content you upload or integrate with the Service, including data from third-party services you connect. For instance, if you connect your account with a third-party service, such as an email platform, you permit us to store login credentials and access necessary information as allowed by that service.

You can request the removal of uploaded information by contacting us at privacy@newhomestar.com.

Information We Collect Automatically

When you use our Service, we automatically collect certain data, including:

  • Analytics Data: Information such as pages visited, time spent on the site, and interaction with features. We use tools like Google Analytics to measure traffic and usage trends. You can opt out of Google Analytics using their browser add-on: Google Analytics Opt-Out.
  • Cookies: Small text files stored on your device that help us recognize your browser and improve your experience. You can manage or delete cookies through your browser settings, but disabling cookies may affect functionality.
  • Log File Information: Data automatically reported by your browser or device, such as your IP address, browser type, referring URLs, and interaction with the Service.

Information from Third Parties

We may receive publicly available information about you, such as your name, position, or contact details, from third parties to enhance our Service.

2. How We Use Your Information

We use your information to:

  • Provide, maintain, and improve the Service.
  • Respond to inquiries and provide customer support.
  • Communicate updates, promotions, and marketing materials.
  • Ensure security and monitor for fraudulent activity.
  • Comply with legal obligations and enforce our Terms of Service.

We may aggregate or anonymize your data to create insights that no longer identify you personally.

3. Marketing Communications

You may receive promotional emails or updates about our products and services. You can opt out of promotional communications by clicking the "unsubscribe" link in any email. However, service-related communications (e.g., account updates, security notices) are mandatory and cannot be opted out of.

4. How We Share Your Information

We may share your information as follows:

  • With Service Providers: Third-party contractors assisting with operations, analytics, or customer support.
  • For Legal Compliance: To comply with applicable laws, regulations, or legal requests.
  • In Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred.
  • With Consent: When you explicitly agree to share your information with other parties.

5. Data Retention and Deletion

We retain your information as necessary to provide the Service or as required by legal or regulatory obligations. If you request the deletion of your data, we will remove it unless retention is required for compliance, fraud prevention, or other legitimate purposes.

6. Your Rights

If you are a California resident, you may request information about how your personal information is shared for direct marketing purposes, as allowed under the California Consumer Privacy Act (CCPA). Contact us at privacy@newhomestar.com to exercise this right.

7. Children’s Privacy

Our Service is not intended for children under 13. We do not knowingly collect personal information from children. If we discover that we have inadvertently collected such information, we will promptly delete it.

8. Links to Third-Party Websites

The Service may contain links to external websites or services. We are not responsible for the privacy practices or content of third-party websites. We encourage you to review their privacy policies before sharing information.

9. How to Contact Us

If you have questions about this Privacy Policy or need assistance managing your data, contact us at:
Email: privacy@newhomestar.com

10. Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. Material updates will be communicated as required, and the “Last Updated” date will be revised. We encourage you to review this page regularly to stay informed about our privacy practices.